Full course description
This is a for-cost course. To accept responsibility for payment and pay via credit card, use the Promotional Code: SendMeInvoice when signing up for this course. Once you are enrolled you will receive an invoice for the cost of this course. If payment is not received prior to June 1, 2021, you will be dropped from the course.
If you call the profession of K-12 education home, you are bound to run across an angry parent at some point in your career. Parents, and rightfully so, are protective of their children. If they perceive an injustice toward their child, their parental instincts are likely to manifest quickly into anger. In these moments, you, as a K-12 teacher or school leader, often bear the brunt of this frustration and are left to find an amenable path forward. It is common to feel isolated, unprepared, and stressed which ultimately may impact your love of the job. In this course, participants will learn how to effectively diffuse angry parents in addition to staving off stressors that accompany these negative situations. Through the use of actual scenarios from practicing K-12 teachers and school leaders, participants will grapple with negative parent interactions, use best practices to troubleshoot appropriate next steps, and ultimately structure effective resolutions to stressful situations.
By the end of this course, participants will be able to:
- understand effective approaches to diffuse angry parents,
- feel less stressed as professionals, and
- apply common tricks of the trade to prevent negative interactions from occurring.
June 7 - July 13
Required Live Sessions:
For your schedule, please note we will meet synchronously in our online course from 10:00am - 12:00pm on the following days:
Tuesdays: June 15, June 22, June 29, July 6, July 13
*Please log in to the course prior to our synchronous start time to review any course related information.
Dr. Dustin Miller
Summer Institute Course Theme
The recommended browser for taking this course is Google Chrome or Firefox
If you have registration questions or experience issues with this course, please submit a request for support through our EHE Scarlet Support Request Form. Make sure to include the full name of the course and the email address you used to register your account in Scarlet.